Recent Posts

How to safely use a fire extinguisher

11/12/2019 (Permalink)

Rubber Duck with fire materials and Fire hat Be safe and learn the pass method so that you can handle a potential fire situation.

Your commercial building must be equipped with enough fire extinguishers that anyone who needs to do so can reach one quickly in an emergency. It actually doesn't benefit your business at all to have a fire extinguisher nearby if your employees don't know how to use it properly. Every person in your building needs to understand the four basic steps of the P.A.S.S. method. We recommend to use a tag on your fire extinguisher to indicate this method as a reminder to someone who is urgently needing to operate it.

  1. Pull

Every canister is equipped with a safety feature that keeps it from releasing its contents spontaneously. There is a seal and a pin that holds it in place. Before you can use the extinguisher, you have to pull the pin out and break the seal.

  1. Aim

You may notice that your extinguisher comes equipped with a hose. If you aim the hose at the top of the flames, however, you won't get the coverage you need. To prevent extensive fire damage that requires professional restoration services, you have to aim the hose at the base of the fire.

  1. Squeeze

The fire extinguisher has a handle that allows you to release the contents of the canister. Squeeze the handle so that the extinguishing agent comes out the end of the hose, allowing you to direct it at the base of the fire where it's aimed.

  1. Sweep

If you have a small kitchen fire in your break room, you can probably put it out with the contents of the extinguisher. To do so, you need to make sure the entire base of the fire is covered in the agent that is released. Make a sweeping motion back and forth until the fire goes out or you run out of agent.
If the contents of a fire extinguisher do not put the fire out, don't grab another extinguisher. Call the fire department so that the professionals can take over. In many cases, however, using an extinguisher correctly will put out the fire and prevent a larger problem.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Fayetteville/Springdale, click here.

Types of Storm Damage

11/12/2019 (Permalink)

Tree through a customer's roof after a Tornado Wind damage, flood damage, and hail damage are all possibilities here in Arkansas. Here are a few quick tips to consider should storm damage hit.

Wind Damage Restoration
Tornadoes often cause severe wind damage. Your roof is particularly susceptible. Roof damage from strong winds may lift roof shingles, cause cracks, or remove part or the entire roof. Harsh winds and rains can shear away asphalt. Flying debris can also cause cracks and holes in your roof and siding. Correcting roof damage may prove difficult to homeowners and business owners after a disaster, because damage may not be obvious. If you have wind damage, make sure to ask for a professional to check your roof for moisture and signs of a roof leak.
Roof Leaks

Roof leaks and roof damage can be hard to detect. The storm may loosen shingles without creating a problem that’s easily visible to the eye. Unresolved damages can cause additional roof leaks even weeks after the initial storm damage. A small roof leak can produce damp, moldy conditions inside your home or business. Your best choice is to perform roof repair immediately after the wind damage. Doing so can prevent long term interior damage. A wind damage restoration expert, like the professionals at SERVPRO of Fayetteville/Springdale, will help assure the home or business owner receives a comprehensive roof assessment and roof repair services when wind damage hits the area.

Flood Damage & Recovery
If your home or business is near water, or in a low-lying area, flood water damage is a risk. Heavy rains and flooding may cause water damage many miles from the water source. If the land around your home or business cannot redirect the additional water, flooding may happen. Even homes and businesses at higher elevations can sustain flood damage if frozen pipes break. Sump pump failures can contribute to basement flooding and contaminated ground water. Flooding may also disrupt your city’s water system. Experts need to assess ground water and evaluate the condition of pipes following flood damage. Hiring a restoration service, like SERVPRO of Fayetteville/Springdale will allow you to begin your cleanup process even before more damage occurs. By calling SERVPRO first, you’ll get a fast response and we will make an assessment on the storm damage.

Hail Damage & Recovery
Hail may be the most overlooked cause of major storm damage. Hail can damage not just your roof but also your siding, exterior walls, and any detached sheds or outbuildings. You may think your home has survived a hail storm without damage, but hail damage can be difficult to identify. Again, you’re wise to hire a roofing professional to inspect your roof, exterior walls, and outbuildings for damage. Dark spots on your roof are areas where the shingles have been knocked away. These weakened spots can lead to other more extensive problems such as leaks and cracks. Cracked and chipped shingles are also a sign of hail damage.

Impact Damage & Recovery
In a major storm practically anything can become a creator of damage to your home or business. Think about trees. While most people want to have big trees near their home to produce shade, you’ll want to make sure that these trees are at least alive and there aren’t any branches that extend over your home or are breaking off. If you have a tree fall on your home, not only could it damage the roof of your home, but the force from high winds and size of the tree could cause it to enter the home and damage the walls, flooring and content inside your home. After storm damage, the professionals at SERVPRO of Fayetteville/Springdale know where to look for additional types of damage to your home.

Help Is Here

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition.  SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-419-5544. For more about SERVPRO of Fayetteville/Springdale, click here.

The Different Causes of Commercial Water Damage

11/12/2019 (Permalink)

Customer's property with water damage We are happy to help with any commercial losses and restore your business in a flash!

Work Place Water Damage is Restored by SERVPRO

When business owners think of water damage potentially happening to their property, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. However, storms and severe weather aren't the only causes of floods and water damage.

Here are some of the typical causes of water damage to commercial building:
 
1. Malfunctioning sprinkler systems
Older office and retail buildings still have sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment
Commercial flood damage is more common in restaurants and catering facilities, as well as any business that has appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency.
 
3. Broken pipes and plumbing
If the plumbing system in your workplace fails water damage could be the result. This can happen in different ways, but frozen and broken pipes are the most common. If there is a pipe line break, you could walk into your building to find wet floors and walls or even standing water in the room.
 
4. Backed up sewer lines

This is another cause of commercial water damage that often catches business owners by surprise. If the sewer line to your building backs up, realize the potential dangers of contaminated water which can cause health effects, ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO will get you back up and running again. Call us anytime 24/7 at 479-429-5544 for a quick response to mitigate your water situation.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-419-5544.

For more about SERVPRO of Fayetteville/Springdale, click here.

How to Ensure your Springdale Home is Protected from Heavy Rain.

10/15/2019 (Permalink)

Graphic about calling SERVPRO Water Extraction performed by SERVPRO is the right choice!

In the event of a rainstorm, you expect that your home is where you will stay nice and dry without worry of you or your belongings getting wet. Sometimes, water and moisture can enter your home anyways. Have you checked the seals on your windows and doors? Seals are critically important to keeping the water outside of your home instead of puddling up inside. Did you know the shingles on your home are only expected to last for 20-30 years? It’s always important to check if you’ve lost shingles after a big storm, because once they are gone, you are even more susceptible to water damage inside your home.

What to do if you are experiencing water in your home:

  • Call SERVPRO
  • Re-seal windows
  • Re-seal door
  • Adding overhangs to doors and windows
  • Look for missing shingles on the roof after storms
  • Clean any gutters that are blocked with leaves and debris

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Fayetteville/Springdale, click here.

3 Emergency Power Systems to Consider In Case of an Emergency

10/15/2019 (Permalink)

Generator for backup emergency energy Generators can be a life and workplace saving device. Should you consider getting a generator?

Storms and other unforeseen factors can cause a power outage which would cause you to have to close down your Fayetteville business, leaving you in an emergency situation. Even without the lights, it will be dangerous to navigate around the building. SERVPRO will need power to mitigate if you have water damage. It is so important to have a backup power source when you need it. Depending on your company’s specific needs and budget, here are a few options for emergency power systems. Consider these so you can be prepared in the case of an emergency.

Standby Generator

The standby generator is one of the more popular options. These are permanent systems, usually located outside the building. Depending on how it is powered: gasoline, diesel, natural gas or liquid propane, these generators are VERY effective and provide a lot of power when in use. This option does require regular maintenance by a professional. This is typically the best option for commercial properties.

Portable Generator

If you want a more budget friendly option, or wouldn’t need to get power to more than a few places, a portable generator may be a better option for you. A portable generator can be moved to a safe, outdoor area and help support the power to your building. If you live in a place where storms are less common, this maybe your best option.

Solar Backup Generator

This option works similarly to a traditional gas powered generator, however, it is reliant upon solar energy. While this is a more “green” option and you don’t have to worry about purchasing gas, but it also can’t power as much as a standby generator.

Which is Best?

The right option for you will depend on your commercial property and specific needs at that location in the case of power loss. Consider all your options to stay prepared for the unexpected events that could happen!

An additional option for your emergency preparedness: An Emergency Ready Profile (ERP)

An ERP lays out all of the utility companies that you use, their contact information as well as information regarding shut-off locations for gas, water and electricity. You can detail an ERP as much as you’d like and add contacts for all employees that may need to be contacted in the event of an emergency. Contact your local SERVPRO if you are interested in getting a FREE and CUSTOMIZED ERP today!

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Fayetteville/Springdale, click here.

Home Fire Evacuation Plan

10/15/2019 (Permalink)

Example of a Home Evacuation Plan Make a plan to lessen panic during an Emergency

Emergencies can happen anywhere, at any time. If you were to have a fire in your home, would you and your family know what to do? Do you have a safe place designated as the meeting zone? If not, it’s important that you have a family meeting to decide these details and prepare yourselves for all scenarios. Having this plan in place can save your family in case of an emergency.

The following is a descriptive list of how to make your evacuation plan.

  • Draw a map of your home and come up with an evacuation plan.
    • Consider the best area to exit the home. Have a backup in case the fire is blocking your exit route.
  • Walk around each room and find two ways that you could get out of the home.
    • Writing down these details and sharing them with your family will prepare all of you in case of an emergency.
  • Open every window in the home and make sure each one can be easily opened
    • Doing this ensures that if you are in an emergency and have one option to exit the home, you’ll be able to get out in a hurry.
  • Install smoke alarms in every bedroom and outside each sleeping area
    • By making sure you’re going to be alerted properly, you will save time when a fire is truly a threat
  • Go outside and choose a meeting place in the front of the property
    • This needs to be far enough to get away from the smoke and fire, but not too far that you can’t see it from your home. Parents will want to be able to make sure that everyone is out of the home before closing the door to the home.
  • Remember that opening and closing doors increases the amount of oxygen you are giving the fire, so keep the door open on a minimal basis.
  • Make sure every single member of the family is aware of the plan
  • Save your County Fire Department’s phone number on every cell phone
  • Rehearse a fire drill
  • Print several copies of your evacuation plan. Tape one to the fridge. Keep another in your garage.
    • The more you see this plan in your home, the more familiar you will be with the plan.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Fayetteville/Springdale, click here.

When in doubt, throw it out!

9/10/2019 (Permalink)

Fire burning After you have a fire in your home, there are a few things that may seem salvageable that you should throw away and vice versa. Here is a list of hous

Non-Perishable Food

Depending on where the fire is in relation to your kitchen is a big factor. If you had a fire in a separate area of the home, there may be little to no damage. Extreme heat can also be a factor because canned food and other non-perishable items can go bad when they have contacted high temperatures. When it comes to food, you do not want to assume that anything is safe to eat. If ANY items have soot, fire extinguisher dust or heat, go ahead and consider the food contaminated and don’t eat it.

Perishable Food

If your refrigerator wasn’t affected in the fire, and has a good airtight seal, then your perishable foods may be safe to eat. If the refrigerator was damaged by the fire, everything that was inside it is NOT safe for consumption and should be discarded. If your fridge is left at room temperature for too long, the food inside will go bad. If the inside of the fridge smells smoky, throw everything in the fridge away.  

Makeup and Medicines

These items may or may not be affected depending on where the fire was located. Inspect these items for signs of heat, fire extinguisher dust, soot and any other contaminants. If you doubt whether or not to keep an item, toss it. Contaminated makeup is not safe for your skin and can cause breakouts. Contaminated medicine can be very dangerous and without having a way to test it, it should not be consumed.

Clothing and Textiles

If you have any cloth items that are burnt, obviously they can’t be restored to preloss condition and should be discarded. Other items that haven’t been burned might smell like smoke and can be salvaged. A simple wash in the laundry is typically not enough to remove smoke odor from your garments. SERVPRO has an ozone machine that we use to remove the smoky odors from your textiles. This can be used on anything from clothing, to bedding and curtains. The ozone machine is the best and most efficient way to make sure that the smoke odor is gone. Be sure to use strict judgment when determining children/babies items. When in doubt it, throw it out!

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Fayetteville/Springdale, click here.

How to Perform Annual Maintenance on your Water Heater

9/10/2019 (Permalink)

Worker performing maintenance on water heater Your water heater is an important appliance that is costly. By taking care of your water heater, you can get the most out of the lifespan of yours.

Step 1: Test the pressure relief valve on the top or side of the water heater. This valve will open if the internal pressure of the tank gets too high.

Step 2: Place a bucket under the valve and turn it. If the valve does not release water, you need to replace the valve.

Step 3: Next, close the cold water supply pipe that feeds the water heater.

Step 4: Turn on the hot water at any faucet to release the pressure inside the heater’s tank. Leave faucet on until you are finished.

Step 5: Electric Water Heaters – turn off the power to the main panel.

Gas Water Heaters – turn the gas control dial to “off”

Step 6: Drain Sediments from the Hot Water by releasing about 2-3 gallons of hot water from

the tank. These sediments build up over time and can mean a short life-span for your water heater and less efficiency and higher bills for you. Let the water flow until the water being released is free of sediments.

Step 7: Don’t worry about gurgling or groaning noises coming from the heater; it’s just air

entering the system as water drains out.

Step 8: To restart the water heater, open the shutoff valve and let the hot water run at any

faucet to force air out of the system.

Step 9: Turn on the power or re-light the pilot.

Step 10: Set water heater to 120 degrees Fahrenheit.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Fayetteville/Springdale, click here.

Let Our Flood Damage Professionals Save Your Springdale Home

8/3/2019 (Permalink)

Call us anytime day or night for wrap-around restoration services at (479) 419-5544.

Assessment To Rebuild After Flood Damage In Springdale

If dealing with the immediate effects of a flood crisis in Springdale is not enough stress, the growing list of tasks needed to bring your home back to preloss condition is overwhelming. Finding contractors for each project frustrates and is beyond your experience. Partner with our full-service restoration company to take advantage of the many resources we offer from securing exterior damage through mitigation and remediation of water damage to rebuilding assistance.

Springfield flood damage usually links to violent storms with high winds and torrential rains. The exterior of your dwelling takes a beating during these weather systems. Our first concern when arriving at your home is the need for tarps or boards to prevent further water incursion from ruined roofing, broken windows, and pierced siding. As our experienced project leads assess the rest of the damage, crew members use materials stocked on our flood-response vehicles to cover holes and stabilize structures.

As the SERVPRO restoration plan develops, tasks tick off the list. Submersible pumps and high-efficiency extractors remove the contaminated water in lower levels for containment and disposal according to local hazardous waste regulation. Our crew uses EPA-registered cleaners and disinfectants to clean and sanitize the affected surfaces.

We locate trapped water with thermal imaging, employing controlled demolition techniques like flood cuts and drilled holes to release the fluid for removal. SERVPRO technicians measure baseline moisture levels in structural components. Then our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained Applied Structural Drying (ASD) technicians determine drying goals.

A perimeter of air movers and heaters facilitates the movement of absorbed water from building materials into the air as vapor. Desiccant and evaporative dehumidifiers capture the vapor, absorbing or rendering it to a liquid for removal. As this process winds up, our construction specialists plan exterior repairs and rebuilding of the spaces where demolition assisted water removal.

SERVPRO of Fayetteville / Springdale is ready with the skilled workers and state-of-the-art equipment to make extreme weather and flood damage “Like it never even happened.” Call us anytime day or night for wrap-around restoration services at (479) 419-5544.

For more about Springdale click here.

Fayetteville Property Loss from Fire, Wind, Storm, Water, and Mold? Don't Despair--Call SERVPRO for Restoration Services

7/22/2019 (Permalink)

SERVPRO Proudly Supports Our Far Away and Local Communities in Fayetteville with Premier Restoration Services

Why SERVPRO? We Strive to Minimize Interruption to Your Fayetteville Life

With a keen understanding of the challenges our Fayetteville customers face after water, fire, mold, or storm damage, our team is committed to turning trauma and chaos around quickly and compassionately. The ability to provide wrap-around mitigation, remediation, and rebuilding services minimizes the stress for our customers. You can engage just one highly-qualified contractor to take your home from devastated to “Like it never even happened” using our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians.

Water Damage
Regardless of the source, water damage in Fayetteville brings your day to day household agenda to a halt. Waiting even a day or two before starting mitigation and remediation efforts exposes the structural components inside your dwelling to progressively more severe damage. Postponing a professional assessment and followup recovery work also increases the risk of mold growth and damage, causing even more damage to the many organic surfaces in your house.

One call delivers an experienced and caring crew of SERVPRO IICRC-certified managers and technicians to your door. Our employees can handle any residential water damage scenario.  From finding the water main shut off to opening the door for you and your family when you return to a fully remediated and rehabbed home, we have you covered. Our service vehicles carry all the equipment needed to commence and complete a water mitigation and remediation job. As our project manager and estimator assess the damage, they create a project plan. Then our Water Damage Restoration Technicians (WRT) are ready to start water removal tasks without further delay.

Throughout the project, we measure moisture levels and use thermal imaging to find any pockets of migrated water. If we must use controlled demolition strategies such as flood cuts in drywall or weep holes in ceilings, our reconstruction team (Contractor Licenses: General: 0319880514) notes the need for rebuilding and accomplishes that task in turn. The initial moisture data forms the baseline for drying goals we meet with a configuration of air movers, heaters, and dehumidifiers.

Fire Damage
The aftermath of fire damage in Fayetteville is almost too much for a homeowner to process. It is nearly impossible for someone unused to the destruction a blaze can inflict to know where to start the cleanup. Fire residues are also highly toxic, dangerous to handle without personal protective equipment (PPE), and challenging to clear away with ordinary household tools and products. We are uniquely qualified to help members of our community recover from the effects of a fire, no matter how it started or how extensive the damage.

Fire damage mitigation and remediation typically start with removal of the water and chemicals the fire department used to quell the flames. The multiple certifications SERVPRO employees hold from the IICRC are of great benefit to our customers, as our crews efficiently manage first the water and then the soot removal. The assessing crew chief puts together a thorough task agenda, and our Fire and Smoke Restoration Technicians (FSRT) match cleaning products and tools to the varying types of soot found throughout your home.

Lighter ash vacuums up well, and dry sponges remove traces on both horizontal and vertical surfaces. Thicker, sticky soot from slow-burning electrical cords or fabric and padding needs help from cleaners with surfactants and wetting agents to break up the coating. Agitation also loosens this type of soot, and cloths or damp sponges wipes it away. Protein-based deposits from the grease and food in a kitchen fire adheres tightly, thin but extremely malodorous. Abrasives and solvents might be needed to remove this common residue.

Mold Remediation
Finding mold damage in your Fayetteville home can be a stomach-churning moment for a homeowner. The media shares frightening information about household mold infestations, and you might be fearful that the mold could expose your family to the risk of health issues. We recommend you speak to your health care provider about any concerns you have concerning molds and illness. We are ready to devise a plan to remediate any structural harm a microbial infestation caused.

When the SERVPRO mold remediation crew assesses the fungal growth in your home, we look not only for visible organisms but also consider whether the mold colony also extends behind walls and above ceilings. Mold spores need only water, a food source, and oxygen to thrive, not light.

Once we establish the spread of the mold, we contain the area. Using durable plastic sheeting to partition the affected space, we seal off the area employing the negative pressure of an air scrubbing machine. Mold scrapes and brushes off solid surfaces. We add a soda blasting option to clear mold from porous materials, scouring off the growth, and interfering with the continued growth of deeply embedded hyphae, the “roots” of mold.

We vacuum up debris and residues, bagging them with the moldy material for hazardous waste disposal. Final surface treatment with  EPA-registered antimicrobials completes the job. The procedure we use, developed by the Environmental Protection Agency (EPA), eliminates current mold colonies. To inhibit the return of mold growth, you must manage the moisture in your home.

Storm Damage
Strong winds and even tornadic activity paired with heavy precipitation can cause flood damage to Fayetteville home. Trees and utility poles crush roofs and destroy siding when winds knock them over. A train of violent storms, one following another, causes the supersaturated ground to loosen roots and also results in seepage into your foundation. Breaches in your home’s exterior permit substantial quantities of water to invade, flooding several levels before pooling in the basement.

Severe storm damage requires the help of SERVPRO’s disaster responders. Fast action is needed to secure your home with tarps and boards, preventing additional rain from entering. An experienced project manager assesses the scene and devises a plan to contain and remove the collected water. The fluid is designated as highly contaminated, often containing sewer backup and debris from overland flooding. Human and animal pathogens may be in the mix, and it is essential that we contain and dispose of the fluid containing them as required by local rules.

We use submersible pumps and high-efficiency wanded extractors to evacuate the flooding. Both types of equipment operate without the need for your electricity, using gas and generator-powered if needed to prevent delays. We use thermal scanners to locate trapped water and employ controlled demolition techniques like flood cuts for fluid release and to enhance structural drying. After the floodwater is gone, our technicians use EPA-registered antimicrobials to sanitize the affected area. The space is then dried thoroughly using air movers, heaters, and dehumidifiers.
   
SERVPRO of Fayetteville / Springdale has a solution for every kind of disaster that strikes and damages your home. Call (479) 419-5544 for kind, compassionate, and highly skilled help.

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