What our Customers say...


"SERVPRO did cleanup from a sewer line blockage that flooded a home that had laminated flooring, the contaminated water went under the flooring and ruined it, but SERVPRO ripped out the damaged material and cleaned up the mess, they did a good job, would hire them again."

"Thank you so much for all your help on my water leak! You made it so easy and less stressful. Your crew did a great job. Thanks again, you deserve the 5 star review!"

"Great people to work with."

"You have been incredible. I can't say enough positives." 

"This local SERVPRO does a great job with our clients! I can always count on good follow up and outstanding customer service!" 

"We were needing an estimate for some clean up on a family members house and when I contacted SERVPRO, Jordan was so easy to work with. She then sent Terry to us and it could not have been any better. He was SO helpful and super honest, he gave us so many options and we never once felt like he was trying to "sell us" a service we didn't need. My sisters and I were very thankful for that. I 10/10 recommend SERVPRO, they are professional, great communicators and always where they said they were going to be. Thanks again to Jordan and Terry!"

"Amanda and Stacey are amazing and they have been a lifesaver. The way they just jump in and do whatever needs to be done with expertise and even if it's an unusual task and still do it so well is really admirable! So glad that they will be there tomorrow to help us finish up! I thank your team at SERVPRO so very much!"

"Great service and very thorough cleaning to prevent the virus"(COVID-19)!

"Thank you for coming out SO QUICKLY!"

"Your team and your firm have been great partners and responded quickly and professionally to our emergency. We could have asked for nothing better so thank you for services performed professionally and quickly." 

"Jeff and Lori from SERVPRO did an amazing job cleaning after my flue fire last week! Thank you for everything!"

"Tanya and Tracy were so helpful. Not only did they come in and fix everything in a quick and professional way - but having them take care of the mess helped me know everything would be okay. Some of the items were so badly soaked with water that I thought there was no way they could be salvaged. Somehow you guys fixed those items, saving documents important to my career, as well as things that have huge sentimental value, and are completely irreplaceable. Everyone I have spoken to has been kind, helpful and courteous. Thank you so much!"

"I woke up one morning and part of my living room ceiling had fallen down and the floor was wet. Due to several storms surrounding the Rogers tornado I had a serious roof leak and it was still coming in. My insurance company gave me the name of several mitigation companies, so I picked SERVPRO not knowing any of them. Kenny Stevens with SERVPRO took the matter in hand like it was his own home and he and his great crew quickly took action to stop any further damage. Not only that, but he provided information and assistance for the follow up that was needed due to the scarcity of available roofers after the Rogers tornado. Kenny answers his phone, provides reassuring and prompt service, and he and his crew are always punctual, polite, and compassionate. Top notch company that we're lucky to have in our area. If disaster strikes, call the SERVPRO team, you'll be glad you did!"

"SERVPRO always has a fast response time and some of the best equipment. Not only is the work done correctly and efficiently but the customer service is superb. Definitely keep SERVPRO in mind for any of your restoration needs."

Keith was incredibly helpful getting everything set up for our (insurance) office! 

"My washing machine flooded my house the night before leaving to go out of town. SERVPRO sent a team out and they had the mess cleaned up that night! They worked so well with my insurance (Farmers) and kept me up to date on the progress while out of town. I had absolutely NO problems during the clean up and restoration. SERVPRO got my house back to the way it was before flooding in no time. I would HIGHLY recommend SERVPRO!"

"The folks at SERVPRO were extremely responsive in my dealings with them. They do a fantastic job of taking care of the customer in a timely manner to not only prevent further loss but also the repair I needed on my house. They were even helpful with the repair so I didn't have to deal with multiple companies and services. SERVPRO took care of it all!" 

(SERVPRO's) Presentation was great! If you need any assistance for fire or water damage, call these guys!  

The crew that worked at my home was extremely polite, professional and considerate of my belongings. Great folks. 

"Kevin, Earl, Andrew and Terry were all absolutely wonderful! 10/10 experience for a condensation drip/leak. They showed up promptly at 0900, an left around 1230 after cutting out the soaked drywall, insulation, carpet, pulling out the ruined laminate, and setting up the air movers to run overnight. They were extremely polite, (honestly perfect gentlemen) and gave very concise aftercare instructions for the machines. Also, they were super kind to our dog Korra, and Korra loved them too!"

"The team that came in for the demolition were so nice. They really worked hard. The SERVPRO crew did great with clean up as they worked."

"I want to commend you on the exemplary service and support our family has gotten from your staff in light of our house flood back in January of this year. Never having used your service before, I followed the recommendation of our insurance agent and chose SERVPRO. Subsequently, your staff mitigated the dry-out and subsequent repairs to our home. Every interaction with your crew was just great! It's hard to imagine things could have gone any better! I had used a local service some 15 years ago for another property and the work was poorly done. After seeing the standards set by your staff, I see that [the other company I had gone with] was actually awful. Therefore, I will never use them again preferring your service instead! Please let your staff know how much I appreciate them!" 

"Thank you so much for the quick response. The damage could have been even more than what it was, so thank you again for being quick to action" 

Thank you for everything. You helped us put our life back together. We really appreciate all of your friendly, caring workers.

I was very confident that the team at SERVPRO knew what they were doing and could do it well! 

Fantastic Service!! Thanks James for going above and beyond!!

Excellent, thorough and attentive service. Very professional and effective!

The service was fantastic.They were very. Helpful and considerate throughout the whole process.I highly recommend them!!!

SERVPRO did an absolutely amazing job after my house flooded! They started the cleanup process within just a couple hours of me calling them. They explained everything to me and kept me very informed throughout the whole process. SERVPRO worked so well with Farmers insurance to get everything settled and my house back to normal. I would highly recommend SERVPRO for any of your restoration needs!!


After having sewage backup in our basement I called SERVPRO for the clean up. They were very prompt arriving within an hour to begin the process of removing flooring, trim, sheetrock, and anything else that had been damaged. Jim, Kenny, and Felix did a great job. They were very friendly and professional and Jim was very helpful answering all my questions about the process and I had many. In the face of disaster when my husband was at work they were a light in a rather dark circumstance. I would highly recommend SERVPRO and wouldn't hesitate to call again if needed.

Everyone I have dealt with has been the best!

They were great!

We think the service is fantastic! A special thank you to Jim Scott for going above & beyond our expectations!

I would use the SERVPRO crew who assisted me during this water loss again in the future.

The SERVPRO on-site crew were prompt, courteous, and attentive to my concerns.

I was happy with the professionalism of the crew and the final product.

The SERVPRO on-site crew clearly explained the cleaning and restoration process through the duration of my fire job.

I would use the SERVPRO crew who assisted me during this storm loss again in the future. Thank you!

I want you to know what an excellent job your crew did in my home.  This was a very hard job, moving furniture and cleaning - thank you to your company for doing what I needed done.

I would recommend SERVPRO to my friends and family!

I was confident in the knowledge and professionalism of the SERVPRO on-site personnel who performed the services at my home.

Jim was very helpful, courteous, and professoinal.  Jim, Dustin, and Felix made this tough situation manageable and as stress free as possible.  Very impressed with their respect and cleanliness in our home!

The SERVPRO on-site crew were prompt, courteous, and attentive to my concerns.

I would use the SERVPRO crew who assisted me during this water loss again in the future.

The SERVPRO on-site crew clearly explained the cleaning and restoration process through the duration of my job.

The Contractor assigned to my project was the best! - I was confident in knowing that he would make sure that the project was finished quickly and professionally.

I was impressed by the SERVPRO crew that performed services at my home.

How likely is it that you would recommend SERVPRO to a friend or colleague?  10=extremely likely!!

I was confident in the knowledge and professionalism of the SERVPRO on-site personnel who performed the services at my business.

I was impressed by the SERVPRO on-site peronnel that performed services at my residence.

I was pleased with the mitigation work.

My husband and I were happy with the professionalism of your crew 

I was happy with the mitigation work, it was completed to my satisfaction

Happy with mitigation crew … would recommend SERVPRO to my friends and family

I  was very happy with the speed, excellent communication and professionallism displayed by your team.

The SERVPRO crew were prompt, courteous and attentive to my concerns … I am satisfied with the services provided by SERVPRO.  

I was very pleased with the service and would be happy to call SERVPRO again.

I was very happy with your work, no problems,  I was impressed with the speed of your crew.  Very happy with work.

Excellent service, employees are all so knowledgeable, prompt , polite. Our first rep Jim Scott went over and above our expectations; our second contact Justin Tuinstra we are still working with and we feel the same... over and above our expectations and could not ask for a better more informative experience. The work performed has been exceptional

I was extremely pleased with your work crew, everything about the cleanup crew was above our expectations, it went smoothly, made us feel better knowing they called us to communicate with us.  It went really well, Overall I am very glad we chose you.

I was very happy with the speed and thoroughness of your service, I was impressed with their ability to work so quickly!

I was confident in the knowledge and professionalism of the SERVPRO personnel who performed the services at my home.

I would recommend SERVPRO to my friends and family 

Happy with the speed, excellent communication and professionallism displayed by our team.

I was impressed by the SERVPRO on-site personnel that preformed services at my business.

She was impressed with our smiling faces, neat clean appearance and uplifting attitudes, she commented that our good attitudes made the situation much easier and lifted her spirits as well.

Very happy with the level of professionalism our crew brought, especially the crew leader. He said, "they was encouraging and direct with the team workers. I will use SERVPRO again."

Impressed with Jim's communications during the MIT process. Great job!

I am very happy with the services and the good communication from our work crew.

SERVPRO of Fayetteville / Springdale was quick to respond, and the staff was courteous. We scored them 10 out of 10 in every category for their customer satisfaction survey. We will definitely be recommending them!

Spoke highly of Kevin, very pleased and very confident that his job was in good hands.  "he kept me informed" and "I was confident that he knew exactly what to do".  

I had a flood loss in May 2017 used another company - our service and attention to detail were "different, Great - like Night and day." Special kudos to Jim, Dustin and Justin. 

Good service, all good, fine. Terry and the clean up crew were good

Happy with work, epecially the happy crew, worked together and very interactive with me.

We thought our home and all our possessions would be a total loss. We were devasted, and I never would have believed you could save and restore all that you did.  Thank you, thank you, thank you.

Mr. Fields has been a pleasure to work with.  I was very upset and worried about the mess, but he explained everything so well and made me comfortable with the process.  The bathroom came out beautiful.  

Your team was polite and professional, and I couldn't be happier with your work.  The adjuster said you did great work too.  The other flooded homes in my neighborhood are still waiting for someone to show up, while mine is already back to normal.

Courteous, professional, efficient. You helped us through what could have been a dire situation. The students were able to return to their rooms in a very short time.  Thank you.  We'll be using you again.