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Water Main Break in Fayetteville

9/22/2021 (Permalink)

Millions of gallons of water rushing through yards This water main break caused major damage

Every residential and commercial structure that is connected to a city water supply has a water main leading from the street to the structure. This pipe carries sanitary drinking water.  When the City of Fayetteville experienced a break in a 36-inch water main, millions of gallons of water were lost and several homes were damaged.  If your home or business is damaged by a water main break, contact SERVPRO of Fayetteville/Springdale to help.

If the water main breaks during the night, on a holiday or over the weekend, call SERVPRO of Fayetteville/Springdale. Our trained technicians offer day and night service 24 hours a day, 7 days a week for emergencies like this. A broken water main or burst pipe is considered an emergency because it is a health and safety hazard.

On occasion, a water line break causes a flood inside your home or business.  If the water line can be reached safely, the first step is to shut off the water supply valve.  The valve may be inside your home or outside.  If the valve will not turn by hand, a wrench or specialty tool may be needed.  The quicker the water supply is shut off, the less damage will occur to your home or business.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration.  Our team of professionals is trained to assess the damage, identify potential threats, respond quickly to extract the water and restore your property to preloss condition.  SERVPRO of Fayeteville/Springdale is available 24/7 by calling 479-419-5544.

Tropical Storm Henri Causes Flooding in Several States

8/24/2021 (Permalink)

Storm Warning to residents cautioning high winds and flooding can be expected SERVPRO of Fayetteville/Springdale provides 24 hour storm damage restoration services in Springdale

Tropical Storm Henri made landfall on Sunday afternoon and moved slowly across several states.  Strong winds and heavy rain were devastating to the area.  The storm left more than 140,000 customers without power across the region.  Air flights and rail service cancellations further crippled the area.  The Federal Emergency Management Agency was positioned in the region to help with recovery efforts.  Firefighters were called on to rescue nearly a hundred people after significant flooding in the region. As storms cause flooding and damage to our homes, it’s important to be prepared for power outages with flashlights and portable generators.  Equally important is being prepared with drinking water.  Local authorities may suggest to avoid drinking tap water for a period of time.  The Red Cross recommends an emergency kit that includes one gallon of water per person per day.  The emergency kit should also include nonperishable food, first aid supplies, medications, and a fully charged cell phone.  After the storm passes and it is safe, then is the time to assess damages to your home.  When storms and flooding affect northwest Arkansas, SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration.  Our team of professionals is trained to assess the damage, identify potential threats, respond quickly to extract the water and restore your property to preloss condition.  SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-419-5544.

SERVPRO in NWA is “Just A Call Away”

8/1/2021 (Permalink)

Graphic with title and logo We have the resources to help you in your residential or commercial damage situation. Call us today at 479-419-5544.

SERVPRO of Fayetteville/Springdale with the resources and experience to be a regional leader in mitigation and restoration.

Some of our services include -

Restoration:

*Services may vary by location

When you call SERVPRO, you can expect:

  • Fast Response
  • Convenient Service
  • Damage Containment
  • Extensive Experience
  • Vast Resources

SERVPRO of Fayetteville/Springdale PROUDLY serves:

  • Fayetteville
  • Springdale
  • Johnson
  • Tontitown
  • Surrounding areas where applicable

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, please visit their website.

For more about SERVPRO of Fayetteville/Springdale, click here.

For more about the city of Fayetteville, Click here.

How Long Does it Take for Wood to Rot from Water in Fayetteville?

7/1/2021 (Permalink)

Graphic with title and logo If you've experienced flooding in your home, contact the water damage restoration experts at SERVPRO of Fayetteville.

Has your home been flooded from a plumbing mishap or storm? Storms and floods, water leaks, and plumbing defects in Fayetteville can cause the wood in your house to rot. So, how long does it take for wood to rot from water? It depends on several factors. If the decay goes unnoticed or isn’t addressed quickly, wood can rot and be destroyed in just a few short years. 

What Causes Wood to Rot from Water?

Water damage causes interior wood rot. Leaking roofs, burst pipes, or plumbing defects allow for water ingress into the building’s structure. Wood frames, studs, subfloors, and other wooden parts of the house are at risk of rotting away. When wood is exposed to water over a long period, wet rot takes hold. 

Does Wood Rot Spread?

For wet rot to occur in wood, the wood must contain a 30% moisture content over a long period. Fortunately, wood rot won’t spread. But if the moisture problem isn’t remediated wood rot will continue to eat away at the wood until it’s completely decayed. Taking care of the moisture content with a dehumidifier, and halting the water will stop wet wood rot. But dry rot is another story. 

What is Dry Rot?

Dry rot is a form of wood decay like wet rot. But while water is the direct cause of wet rot, fungi causes dry rot. Dry rot weakens the wood, makes it brittle, and gives the wood a blocky appearance. Dry rotted wood will crumble and splinter when you touch it. 

While moisture doesn't directly cause dry rot, it does indirectly. High humidity feeds the fungus that causes dry rot, so remediating water damage is the key to preventing this type of wood decay. Unfortunately, dry rot will spread if left unaddressed. 

Dry Rot Treatment

How can you fix dry rot? Dry rot treatment includes using epoxy, commercial antifreeze, and copper components to strengthen the wood and destroy the fungus that’s causing the dry rot. Addressing moisture issues will also prevent dry rot from taking hold. 

If your home has experienced water damage, wet and dry rot can occur and severely compromise your house's structural integrity. At SERVPRO our water damage restoration experts are here to help you. Contact us today to get help for your water damaged property as soon as possible.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, visit the IICRC website.

For more about SERVPRO of Fayetteville/Springdale, click here.

For more about the city of Fayetteville, Click here.

Are you prepared for Storms that could cause damage to your Springdale home?

7/1/2021 (Permalink)

Graphic with title and logo SERVPRO of Fayetteville/Springdale is always here to help!

The National Weather Service (NOAA) has listed the most common flood hazards in the United States.

Check them out below and make sure your home is always safe!

- Flash Flooding

- River Flooding

- Burn Scars/Debris Flows (Caused by Wildfires)

- Ice or Debris Jams

- Melting Snow

- Dry Wash (Heavy Rainfall in Dry areas)

- Dam Breaks and/or Levee Failures

- Storm Surge

- Coastal Inundation from Tropical and Non-Tropical Systems

Are you prepared?

Did you know that 20% of all claims paid by the NFIP (National Flood Insurance Program) were for policies in Low-Risk communities?

SERVPRO of Fayetteville/Springdale can help you stay prepared with an ERP or Emergency Ready Program. Call us today to get more information! We do more than just Water damage. We can help you with any size disaster. Give us a call at 479-419-5544! At SERVPRO, we’re always here to help!

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, please visit the IICRC website.

For more about SERVPRO of Fayetteville/Springdale, click here.

For more about the city of Fayetteville, Click here.

What to Know When Buying a Home with Fire Damage in Fayetteville

7/1/2021 (Permalink)

Graphic with title and logo If you're buying a house with fire damage, trust the fire damage restoration experts at SERVPRO to help you get the property back to normal.

When buying a home with fire damage, it’s important to be cautious and ensure that the property is safe. Buying a fire-damaged house in Fayetteville requires an inspection from a certified home inspector, an electrician, and sometimes a structural engineer. Here’s what else you need to know about buying and repairing fire damaged homes. 

Pros of Buying a House with Fire Damage

The housing market in Fayetteville is extremely competitive. For some house hunters, they may be feeling brave enough to put an offer on any home — even a house with previous fire damage. The biggest pro to buying fire damaged houses? The lower price tag. But there are a few things you should know first:

  • When did the fire happen? Fires from many months or even years ago usually mean some repairs have already been made. So, repairing a fire-damaged house will cost less once you close if this is the case.
  • Is the property undervalued? Buying an undervalued house means a higher return-on-investment, especially if you can make repairs quickly and affordably. 

What to Know During the Buying Process

You won’t get a good idea of when the fire happened, what repairs have been made or need to be made without an inspection. Get the house inspected by a certified home inspector and bring in an electrician to examine the wiring for fire damage. If the damage is significant, a structural engineer may need to inspect the house. 

Repairing Fire Damaged Homes

Fire damaged homes often need a complete gut before renovation can start. This is where you can make a healthy ROI if you do your homework. Changing the floor plan and adding modern amenities can make the home attractive to buyers and increase its value. 

  • Make sure the home is examined for structural damage before tackling cosmetic issues.
  • Hire a professional to clean the entire home of debris.
  • Start at the bottom, rebuilding from the foundation up to the attic trusses.

Buying Fire Damaged Homes in Northwest Arkansas

A professional fire damage restoration company can help you during this process. You can build the home of your family’s dreams, or get an excellent investment in real estate. 

At SERVPRO of Fayetteville/Springdale, we clean and restore Commercial and Residential Properties. Contact us today for an estimate for our professional fire damage restoration services in Fayetteville.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, please visit the IICRC website.

For more about SERVPRO of Fayetteville/Springdale, click here.

For more about the city of Fayetteville, Click here.

Proven Flood Damage Restoration Services for Fayetteville Residents

6/17/2021 (Permalink)

Graphic with title and logo Flooding can happen quickly. Contact SERVPRO for drying out and remediation efforts that happen right after you call.

SERVPRO Technicians Dry Your Using the Proper Equipment

Now and again we experience the effects of flood damage. Floods can leave behind massive losses worth thousands of dollars. No matter how well we are prepared to face such disasters, there are always incidents that happen and you can’t always plan for when a storm might hit. Springdale residents need to work with IICRC certified restoration service providers like SERVPRO when dealing with the aftermath of flooding to ensure you get a timely response and accurate drying procedures.

Using the right equipment makes a big difference when restoring your Fayetteville property after a flood damage disaster. That is the fact that our SERVPRO team understands and in most cases, we analyze each situation differently to determine the most appropriate tools and technology to use when working on your property. Drying as a process requires one to know humidity, temperature, and the various air properties - something that our technicians understand very well.

Timely evaporation of the moisture in your property is vital during the restoration. It all starts by putting in place appropriate measures to reduce the drying time and the use of extractors, air movers and dehumidifiers works towards achieving that. Air movers facilitate airflow and increase the speed of evaporation. As the moisture evaporates from surfaces, it leads to the formation of moist air. That means we have to remove the extra moisture from the air and we do that by using dehumidifiers.

The two main types of dehumidifiers that our SERVPRO technicians use are desiccant dehumidifiers and refrigerant dehumidifiers. Desiccant dehumidifiers use chemicals to absorb the moisture, while the working of refrigerant dehumidifiers has a lot of similarity to how air conditioners work. Deodorization then follows to neutralize the smells.


The goal of SERVPRO of Fayetteville / Springdale is to restore your contents to their preloss condition no matter the sight of the disaster. We use advanced technology to damaged items that wouldn’t be salvageable otherwise.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Fayetteville/Springdale, click here.

For more about the city of Fayetteville, Click here.

How to Manage a Water Heater Leak in Fayetteville

6/17/2021 (Permalink)

Graphic with title and logo SERVPRO mitigates water FAST so that you can get back to normal after a water event.

One of the most problematic sources of water damage in Fayetteville is a failed water heater. A failed water heater causes significant damage after it fails. This could present a few safety hazards to consider before mitigation. After you've stopped the water, it's time to clean up.

Checking Your Water Heater

Before inspecting your water heater for damage or leaks, be sure that you protect yourself by taking the following safety precautions:

  • When approaching a gas water heater that you suspect has failed, make sure you do not smell any gas. Since water heaters are frequently located in unventilated and confined spaces, an accumulation of gas from a small leak could build up rapidly.
  • Turn off the water heater and its water supply.
  • Do not touch the tank itself and be mindful of the pilot light. Even a leaking water heater tank can be very hot.
  • Inspect the tank’s drain valve, which is usually located near the bottom of the tank. The drain valve should be closed and screwed on securely. If there is a leak coming from the drain valve, it might need to be replaced; this is one of the most common causes of leaks in water heaters.

Cleaning Up

Once you've stopped the flow of water, you can begin to clean up:

  • Make sure electronics and appliances in the wet area are unplugged.
  • Transfer rugs and any other movable furniture and items to a dry area.
  • Dry the floor with towels, a mop, or a shop-vac.
  • Set up fans and dehumidifiers to being circulating air and removing excess moisture.

Be sure that you consider all of the safety factors and protect yourself when beginning any cleanup procedure involving a broken water heater. Investigating, repairing and mitigating the damage caused by a leaking water heater should include basic safety precautions and thorough cleaning and drying that SERVPRO would be well-equipped to manage.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Fayetteville/Springdale, click here.

Fire Drill Tips for Managing your Commercial Business in Springdale

6/17/2021 (Permalink)

Graphic with title and logo Have you put in place a strategic fire drill plan?

Most businesses are required by OSHA and fire department codes to conduct regular fire safety drills. However most employees don’t enjoy these drills because it takes away from their daily work tasks to plan for something that they would argue may never even occur. But, they do occur and they occur even more frequently whenever people aren’t being cautious and aware of their surroundings in the workplace. We’ve seen businesses not plan for a disaster and when a fire does happen, they aren’t able to put out the fire or coordinate a safe effort to leave the building without inciting panic.

Having a designated strategy as you conduct fire drills will keep your employees safe in the event of a fire, so let’s make the most out of it while we’ve already begun the conversation around fire safety.

Maybe it’s because we all practiced them in school or maybe it’s because of the time taken out of the day, but fire drills have developed a reputation as a sort of juvenile exercises. But these are not pointless requirements to meet; there is still a need for knowledge of fire safety in the workplace.

How to be effective while conducting a fire drill training session:

  • Take them seriously.
    • Your team won’t take it seriously if you don’t.
    • Explain to them where they are to go in the event of a fire
    • Show your employees the best routes to get out of the building quickly (including any fire escapes or exits that aren’t regularly used)
    • If your facility provides fire extinguishers in your facilities, Show them where fire extinguishers are located and how to use them. Remember: Do NOT try to extinguish a fire that is already out of control. It’s best to use your judgment here but the most important thing is to get the employees out of the building.
    • Don’t warn your employees that a drill is coming, and don’t blow it off when it happens.
  • Prepare your team ahead of time. 
    • Review your fire safety plan on a quarterly basis so that any new employees have a chance to participate.
    • It’s more memorable to your team to have them physically go to the meeting location instead of showing them on a paper map or pointing.
  • Create a script for customer-facing roles. 
    • Many employees spend their days on the phone with customers in one way or another. Consider this when talking to your team and give them a “Script” to end a call in the case of an emergency. Usually the customers can hear the fire alarm going off in the background, so they generally seem to understand the situation.
      • “Due to a local emergency this call must be disconnected. I’m sorry for any inconvenience. Please call back and we will be prepared to help you promptly, then.”

The most important part of a fire drill is remembering why you’re doing it and whom you’re doing it for. You’re not just exiting a building to check off a box, but to ensure the safety of the people you’re responsible for. Keep that in mind and make each fire drill matter.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Fayetteville/Springdale, click here.

For more about the city of Springdale, Click here.

Quality Fire Damage Restoration Services Available For All Springdale Residents

6/17/2021 (Permalink)

Graphic with title and logo Calling a fire damage restoration company like SERVPRO fast after a fire can help reduce secondary damages from occurring. Contact us today.

Our IICRC-Certified Technicians Respond Quickly to Remediate Fire Damage at Your Property

After the fire is out and everyone is gone, the clock starts ticking away. Every minute that it takes you to decide which direction to take next, allows smoke and soot residues to permeate further into various surfaces found in your Springdale home.

Immediately after a Springdale fire damage incident occurs in your home, smoke and soot residues begin to settle. Soon after, residues cause discoloration that turns to staining if not treated quickly. Within hours, wood furniture may require refinishing, metals start to rust and corrode while clothing and other contents become permanently stained.

The longer you wait, the harder your restoration becomes. Prolonged exposure to smoke and soot residues will gradually damage every surface in your home. These particles embed chemicals into the very fibers of various materials. This deteriorating of items will continue as time progresses. SERVPRO can help stop the deterioration fast and get a hold on secondary damages developing in your home.


Smoke damage travels through crawl spaces, into walls, and your ventilation system. SERVPRO technicians inspect your entire home thoroughly, providing cleaning and deodorization services that help return your home to a quality pre-damage condition, making damage disappear, “Like it never even happened.” All of this and more is only a phone call away.

When treated by the fire and smoke damage professionals at SERVPRO, damaged structure, contents, and personal belongings can survive the effects of a fire. We are IICRC-certified, with access to industrial-grade equipment, and have several years of experience providing restoration services to customers just like you.

Our entire staff takes every possible action to provide you with full-service solutions to fire damage in your home. We are available 24-hours a day, 7-days a week, including holidays, and make your restoration as stress-free as possible. Our Green Fleet vehicles are ready to deploy at a moment’s notice, fully stocked with everything necessary to address problems that occur on your property.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Fayetteville/Springdale, click here.

For more about the city of Fayetteville, Click here.