Recent Posts

If your Springdale Home Floods after a Storm, SERVPRO will be READY with the Help You Need

8/6/2020 (Permalink)

Graphic with title and logo Our team is ready to take care of your Springdale home and restore it to its preflood condition, "Like it never even happened."

What to do after flooding has already happened

Flooding can cause many problems for your Crawford County home. The issue we will look at first is the points of entry for the water that’s inside your home. Once we can stop the water from coming in, we can begin to clean up the damage that’s been done.

When you get SERVPRO on the job, you’ll have skilled professionals with the necessary equipment to make it as quick and painless as possible.  

The typical homeowner doesn’t have the time, resources nor equipment needed to take care of the issue without outside help. SERVPRO of Crawford & South Washington Counties can make sure to get you back to normal without all the hassle of trying to do it yourself. Your insurance provider can assist you in finding information on what your policy covers for recovery after a natural disaster like this.

Our approach to debris removal is very thorough so that you can get your items back to normal as quickly as possible. What we do is not just cleaning and extracting what came inside the house with the water and wreckage. The other affected parts of the home are important to pay attention to also. If structural elements are exposed, we can disinfect and clean the studs, beams, and framework that will prevent microbial growth and bio-hazardous conditions from occurring.

We do not advise anyone to try to remove debris or extract water from their home because there is always a high risk of contamination. Our SERVPRO professionals have safety equipment and highly effective machines designed to extract water quickly.  Having the experience and right equipment helps the SERVPRO team to do a thorough job returning your home to preloss condition.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale

How Proactive Measures Can Save Your Fayetteville Home From Storm Damage

7/1/2020 (Permalink)

Residents of the historic areas of Fayetteville enjoy gorgeous landscaping and beautifully restored homes. Underground, however, the tidy and well-kept up neighborhoods can show their heritage less pleasantly. Aging water supply and waste lines can expose dwellings to the risk of damage from below. Our crews are familiar with the issue and can help in the event of flooding.

Ironically it is precisely when authorities take steps to bring hundred-plus-year-old utilities into the 21st century that flood damage can become most likely in Fayetteville properties. The intent of working on fragile, rusted pipes is to avoid disaster. That realization does not help when your home is one where the repairs go wrong, sending vast quantities of fresh water, at best, or sewage, at worst, into the lower levels of your home.

This scenario is a genuine crisis, requiring a flood damage remediation company with the speed and the capacity to respond immediately and efficiently to a complicated project. SERVPRO is Faster to Any Size Disaster, fully-equipped service vehicles, and crews at the ready 24/7. Our crews are IICRC trained in a broad range of assessment protocols and restoration techniques, prepared to handle even significantly contaminated flood waters and the challenges of moisture migration throughout the large spaces typical in older Fayetteville homes.

When we arrive, the project manager assesses the category of flood water invading your home. Typically this type of flooding is at least Category 2 and most often Category 3, or black water. The probability of dangerous pathogens in the water is high, meaning SERVPRO must contain the water as evacuated and dispose of it according to local regulations as hazardous waste.

Cellars and basements have many opportunities for flood water to collect and hide in inaccessible areas. Because of the microbial infestation present in gray or black water, it is crucial to open up all areas where moisture moved for draining and removal, and then disinfection with EPA registered products. SERVPRO crews use strategies like flood cuts to release water and provide access for critical cleanup and sanitization. We continuously test and monitor for residual moisture, and use innovative scanning techniques to detect trapped water in cavities.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale, click here.

Prevent Water Damage from Toilets in your Springdale Home

7/1/2020 (Permalink)

Graphic with title and logo If you have regular blockages or backups from your sewer, even after having the pipes cleaned, you may have a bigger issue at hand.

Common toilet plumbing issues can lead to water damage. Plumbing problems can be prevented by regular plumbing maintenance. Take care of plumbing problems as soon as they arise in order to prevent water damage from your toilet. Follow the IBHS recommendations to avoid costly water damage restoration and repairs.

Toilet Maintenance

Water damage in your bathroom can drain your wallet, which is why IBHS urges property owners to complete preventive maintenance before trouble strikes. IBHS has identified the leading causes of water damage and develop solutions.

Toilet Failure

  • The study found that most toilet failures cost upwards of $5,500 per incident after the deductible was paid.
  • One-third of all toilet failures in the study resulted from an overflowing or clogged toilet.

Ways to Reduce Damage

  • Be patient after you flush and wait for the valve to completely finish refilling the tank and bowl. If an overflow looks imminent, lift off the tank cover and lift the float to shut off water flow to the tank, and then turn off the supply valve.
  • Twice a year, inspect a toilet’s components, such as the fill, supply and flush valves and the supply line. Make sure that you can turn off the supply. If you have older screw type valves that are hard to turn or start leaking, consider replacing them with simpler ball valves that are easy to shut off quickly.

Tip: It is a good idea to look over your insurance policy and familiarize yourself with any exclusion to your water damage coverage. For instance, most policies cover sudden damage, like water damage from a really bad storm or from an overflowing washing machine. On the other hand, any water damage that happens because you didn’t maintain the property may be excluded, as well as gradual leaks that caused water damage over time.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale, click here.

Red Cross Safety Tips for your Fayetteville Home

7/1/2020 (Permalink)

Graphic with title and logo Call SERVPRO if you've got a fire or storm emergency! We are always here to help!

TORNADOES Tornadoes can strike without warning and destroy a community in seconds. Before a tornado warning is issued for your area, here are some things you should do:

  1. Know your community’s warning system.
  2. Pick a place where family members can gather if a tornado is headed your way. It could be your basement or, if there is no basement, a center hallway, bathroom, or closet on the lowest floor. Keep this place uncluttered.
  3. If you are in a high-rise building and don’t have enough time to go to the lowest floor, pick a place in a hallway in the center of the building.
  4. Remove damaged limbs from trees.
  5. Move or secure lawn furniture, trash cans, hanging plants or anything else that can be picked up by the wind and become a projectile.

THUNDERSTORM SAFETY STEPS Thunderstorms injure an average of 300 people every year, and cause about 80 fatalities. Here are the top thunderstorm safety steps you should follow:

  1. If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to safe shelter immediately.
  2. As the storm approaches, take shelter in a building.
  3. If you are driving, pull off the roadway and park. Stay in the car with the windows closed and turn on the emergency flashers. Avoid touching metal or other surfaces that conduct electricity in and outside of the vehicle.
  4. If you are inside, unplug appliances and avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purpose.
  5. If you are caught outside and cannot reach a safe building, avoid high ground, water, tall, isolated trees and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are not safe.

Check out www.redcross.org for more information!

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale, click here.

Water Damage Timeline for How SERVPRO Mitigates Water in Springdale

6/18/2020 (Permalink)

Graphic with title of blog SERVPRO can mitigate water FAST! By calling us as soon as you notice the water damage, means that we can get there sooner!

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread.
  • An odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Bio-hazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically.  Replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and contaminants can pose serious risks to occupants.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale

Post Fire: What Next for your Fayetteville home?

6/18/2020 (Permalink)

Graphic with title and logo SERVPRO is the leader in water and fire mitigation and restoration!

If you are like most people, when you think of fire damage, it conjures up pictures of flames and smoke. Images of charred furniture and walls.  Clothing and linens may have to be replaced or professionally cleaned.  And then you may start to think about the odor that accompanies a residential fire or smoke event. But what are we missing here? When there’s fire, there’s….well, there’s going to be water.  Lots of water. 

If your home or business is equipped with a fire sprinkler system, such a system can release as much as 24 gallons of Water PER MINUTE. Since we are on the subject of Fire Sprinkler Systems (FSS), here are some facts and myths:

According to Tufts Public & Environmental Safety

  • Water from a FSS causes more damage vs. the fire itself. False. The damage that the fire leaves behind is much greater than the damage caused by the FSS.
  • When the FSS kicks in, every sprinkler head is activated. False. Sprinkler heads are activated on an individual base by temperatures greater than 155 degrees. Fires in residential properties are typically extinguished or controlled by 1 sprinkler head. A study put together during an 80 year period of fire sprinkler use revealed 82% of fires were controlled by 2 or fewer sprinkler heads. Additionally, it was found that 6 or fewer heads controlled 90% of all fires.

What about the fireman’s hose? Also according to the Tufts University research, 80-125 gallons of water is released per minute from the fire hose.

Again, where there’s fire, there will be lots of water. So, what to do about all this water? Here are some simple steps:

  • Safety is first and foremost. You can rest assured, when your local fire department is involved, they will communicate to you when your property is safe.
  • As soon as you can, call your insurance agent or their claims hot line. Don’t wait on this step because waiting on mitigation will increase the risk of additional damage. And insurance companies do not like that.
  • Call SERVPRO! Your insurance carrier (agent or claims representative) may suggest a restoration company and many recommend SERVPRO. However, if they do not, you can still choose SERVPRO. Rest assured, your local SERVPRO franchise will hold the proper licenses and certifications. SERVPRO is properly certified by the IICRC and will evaluate the damage and will coordinate with your insurance companies’ claims department.

Here are some things to avoid:

  • DO NOT use electric appliances or anything electronic until your premises is dry.
  • DO NOT use a vacuum to remove water. A sump pump is fine.
  • DO NOT enter your premise or any room that is not structural sound.

Remember, the damage does not end with the fire itself. And a fire can be overwhelming and obviously devastating. So, call the company who is trained, certified and truly cares about making your Fire Emergency “Like it never even happened.”  

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale, click here.

How to Protect Yourself & Others During the Pandemic in Fayetteville

6/10/2020 (Permalink)

Clean your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid close contact

  • Avoid close contact with people who are sick.
  • Put distance between yourself and other people.
  • Remember that some people without symptoms may be able to still spread virus.
  • Keeping distance from others is especially important for people who are at higher risk of getting very sick.

Cover your mouth and nose with a cloth face cover when around others

  • You could spread COVID-19 to others even if you do not feel sick.
  • Everyone should wear a cloth face cover when they have to go out in public, for example to the grocery store or to pick up other necessities.
  • Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
  • The cloth face cover is meant to protect other people in case you are infected.
  • Do NOT use a facemask meant for a healthcare worker.
  • Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.

Cover coughs and sneezes

  • If you are in a private setting and do not have on your cloth face covering, remember to always cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
  • Throw used tissues in the trash immediately after use.
  • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Clean and disinfect

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them. Use detergent or soap and water prior to disinfection.
  • Then, use a household disinfectant. Most common EPA-registered household disinfectant will work.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale, click here.

Potential Sources for Fires you should be aware of to take care of your Springdale home.

6/4/2020 (Permalink)

House & apartment fires can be caused by several different sources. These can range anywhere from the misuse of appliances to faulty heating equipment to smoking in the bedroom. Here are some of the most common causes of house fires and precautions you can take.

  1. Cooking equipment.

The preparation of a meal using your oven can create a problem if the cook gets distracted and leaves the kitchen and stove unattended. One simple rule of thumb: if you’re the cook, stay in the kitchen. If you have to leave have someone come in and watch your food.

  1. Heating.

Always keep portable heaters at least 3 to 4 feet away from anything that could catch fire. That includes furniture, clothing, curtains or bedding. If you have a furnace, it is recommended that you have a qualified HVAC contractor inspect and clean the unit on an annual basis. Making sure the furnace is working safely and up to safety standards is vital in keeping your family safe.

  1. Smoking in bedrooms.

 If you must smoke, never, ever smoke in bed. Make sure that your bedroom and bed is off limits when it comes to smoking. Fire starting in the bedroom make up over 70% of all house fatalities in the US. If a cigarette is discarded and not extinguished properly, you will likely be calling 911. Always make sure the cigarette butt is extinguished because it can stay lit for several hours.

  1. Electrical equipment.

There are many electrical appliances in the average home or apartment. Take a toaster for example. You can start a fire if it has a faulty cord. Or in other words, if that cord is frayed. An outlet can easily be overloaded with plugs that offer multiple outlets. Be careful never to overload an outlet. Especially in older homes that were not wired for all of the electrical appliances that we use today. Make sure all of your outlets are grounded properly. A qualified electrician can help you with this.

  1. Candles.

They help make our homes and apartments smell nice. But candles, unattended, can easily burst into flames. Especially if they’re placed too close to flammable items such as a box of tissues or towels. Never leave a candle unattended. If you’re going to leave the room, blow that candle out! The National Fire Protection Association reports that roughly 1/3 of home candle fires start in the bedroom. And these fires caused 33% of the related deaths and 51% of the related injuries.

  1. Curious children.

Curiosity can get the best of a child and make him or her see what happens when a fire is set to an object. Always keep matches and lighters far away from your children as possible.

  1. Faulty wiring.

A licensed electrician can inspect the wiring of your home and perhaps save your life. A home with inadequate wiring is a fire just waiting to happen. Some clues as to whether a house has faulty wiring can include lights that dim when you turn on another appliance, for one appliance to work you have to disconnect another, fuses or breakers that trip frequently. Other causes of fire include barbecues, flammable liquids and improperly installed lighting.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale, click here.

Imperative Steps For Fire Damage Mitigation and Cleanup In Your Fayetteville Home

5/14/2020 (Permalink)

Graphic with title on steps on fire damage cleanup Our fire restoration expertise at SERVPRO, helps us restore homes FAST.

Putting out a fire means an end of the flames but then you’re left with the damage to tend to. Coming back to your home being burnt partially or fully can mean a lot of secondary damage like soot staining, rust, and corrosion. After the unfortunate incident, it is essential to act fast by seeking professional help from SERVPRO to prevent further damage. We respond to fire emergencies 24/7.

Our IICRC training and decades of experience help us to handle home fires. We use advanced restoration equipment and techniques to restore your property fast and effectively so that you can get back to your life.

After a fire, there may be debris in your home, which could get in the way of the restoration process. Removing the waste can help our crew to complete the restoration process efficiently and reduce odors. We can also remove all items that are too damaged to restore. Our team can remove any items that do not appear to be destroyed to prevent them from being contaminated further. We can clean these items and prepare them for when you return to your home.

During a fire, various materials produce different chemical residues that can cause health effects to the property’s occupants. The smoke residues can also cause structural damage if not restored on time or professionally. Before cleaning the affected surfaces in your house, our restoration experts can test them to determine which cleaning method is best suited for that surface. During testing, we categorize materials as non-salvageable and salvageable.

In some cases, our technicians can wash fabrics and shampoo carpets to restore them to their preloss state. We use different types of cleaning products to clean carpeting and upholstery. For instance, carpet and upholstery shampoos are blends of solvents, detergents, and cleaning agents for brightening all fabrics.


Clean air is another essential factor in fire damage restoration. The ash, smoke, and other airborne contaminants can cause health issues to the occupants. We can use air vacuums to clean the contaminants from the air. These devices have a type of filtration that removes 99 percent of all the particles that are in the air. If you have fire or smoke damage, call SERVPRO today to see how we can help!

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale, click here.

Childproofing Your Home - Protect Your Kids from Fires and Burns

5/14/2020 (Permalink)

Graphic with title Learn to keep hot liquids away from children to keep them safe!

From a hot cup of coffee to boiling water on the stove, burns are a huge hazard in every home.  Burns are the most (especially hot water and liquids) common accidents related to kids.  Here are a few ways to help avoid burn related accidents.

  • Always use the back burner on your stove when possible.
  • Keep an emergency aid kit close at hand in your home.
  • Install a fire extinguisher in your kitchen.
  • Keep matches, lighters, candles and chemicals put away out of reach.
  • Put child safety plugs in your outlets.

For more information on childproofing your home check out these sites:

www.kidshealth.org (Burns Safety)

www.nsc.org (Emergency Fire Preparedness)

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale, click here.