Recent Posts

Proven Flood Damage Restoration Services for Fayetteville Residents

6/17/2021 (Permalink)

Graphic with title and logo Flooding can happen quickly. Contact SERVPRO for drying out and remediation efforts that happen right after you call.

SERVPRO Technicians Dry Your Using the Proper Equipment

Now and again we experience the effects of flood damage. Floods can leave behind massive losses worth thousands of dollars. No matter how well we are prepared to face such disasters, there are always incidents that happen and you can’t always plan for when a storm might hit. Springdale residents need to work with IICRC certified restoration service providers like SERVPRO when dealing with the aftermath of flooding to ensure you get a timely response and accurate drying procedures.

Using the right equipment makes a big difference when restoring your Fayetteville property after a flood damage disaster. That is the fact that our SERVPRO team understands and in most cases, we analyze each situation differently to determine the most appropriate tools and technology to use when working on your property. Drying as a process requires one to know humidity, temperature, and the various air properties - something that our technicians understand very well.

Timely evaporation of the moisture in your property is vital during the restoration. It all starts by putting in place appropriate measures to reduce the drying time and the use of extractors, air movers and dehumidifiers works towards achieving that. Air movers facilitate airflow and increase the speed of evaporation. As the moisture evaporates from surfaces, it leads to the formation of moist air. That means we have to remove the extra moisture from the air and we do that by using dehumidifiers.

The two main types of dehumidifiers that our SERVPRO technicians use are desiccant dehumidifiers and refrigerant dehumidifiers. Desiccant dehumidifiers use chemicals to absorb the moisture, while the working of refrigerant dehumidifiers has a lot of similarity to how air conditioners work. Deodorization then follows to neutralize the smells.


The goal of SERVPRO of Fayetteville / Springdale is to restore your contents to their preloss condition no matter the sight of the disaster. We use advanced technology to damaged items that wouldn’t be salvageable otherwise.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Fayetteville/Springdale, click here.

For more about the city of Fayetteville, Click here.

How to Manage a Water Heater Leak in Fayetteville

6/17/2021 (Permalink)

Graphic with title and logo SERVPRO mitigates water FAST so that you can get back to normal after a water event.

One of the most problematic sources of water damage in Fayetteville is a failed water heater. A failed water heater causes significant damage after it fails. This could present a few safety hazards to consider before mitigation. After you've stopped the water, it's time to clean up.

Checking Your Water Heater

Before inspecting your water heater for damage or leaks, be sure that you protect yourself by taking the following safety precautions:

  • When approaching a gas water heater that you suspect has failed, make sure you do not smell any gas. Since water heaters are frequently located in unventilated and confined spaces, an accumulation of gas from a small leak could build up rapidly.
  • Turn off the water heater and its water supply.
  • Do not touch the tank itself and be mindful of the pilot light. Even a leaking water heater tank can be very hot.
  • Inspect the tank’s drain valve, which is usually located near the bottom of the tank. The drain valve should be closed and screwed on securely. If there is a leak coming from the drain valve, it might need to be replaced; this is one of the most common causes of leaks in water heaters.

Cleaning Up

Once you've stopped the flow of water, you can begin to clean up:

  • Make sure electronics and appliances in the wet area are unplugged.
  • Transfer rugs and any other movable furniture and items to a dry area.
  • Dry the floor with towels, a mop, or a shop-vac.
  • Set up fans and dehumidifiers to being circulating air and removing excess moisture.

Be sure that you consider all of the safety factors and protect yourself when beginning any cleanup procedure involving a broken water heater. Investigating, repairing and mitigating the damage caused by a leaking water heater should include basic safety precautions and thorough cleaning and drying that SERVPRO would be well-equipped to manage.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Fayetteville/Springdale, click here.

Fire Drill Tips for Managing your Commercial Business in Springdale

6/17/2021 (Permalink)

Graphic with title and logo Have you put in place a strategic fire drill plan?

Most businesses are required by OSHA and fire department codes to conduct regular fire safety drills. However most employees don’t enjoy these drills because it takes away from their daily work tasks to plan for something that they would argue may never even occur. But, they do occur and they occur even more frequently whenever people aren’t being cautious and aware of their surroundings in the workplace. We’ve seen businesses not plan for a disaster and when a fire does happen, they aren’t able to put out the fire or coordinate a safe effort to leave the building without inciting panic.

Having a designated strategy as you conduct fire drills will keep your employees safe in the event of a fire, so let’s make the most out of it while we’ve already begun the conversation around fire safety.

Maybe it’s because we all practiced them in school or maybe it’s because of the time taken out of the day, but fire drills have developed a reputation as a sort of juvenile exercises. But these are not pointless requirements to meet; there is still a need for knowledge of fire safety in the workplace.

How to be effective while conducting a fire drill training session:

  • Take them seriously.
    • Your team won’t take it seriously if you don’t.
    • Explain to them where they are to go in the event of a fire
    • Show your employees the best routes to get out of the building quickly (including any fire escapes or exits that aren’t regularly used)
    • If your facility provides fire extinguishers in your facilities, Show them where fire extinguishers are located and how to use them. Remember: Do NOT try to extinguish a fire that is already out of control. It’s best to use your judgment here but the most important thing is to get the employees out of the building.
    • Don’t warn your employees that a drill is coming, and don’t blow it off when it happens.
  • Prepare your team ahead of time. 
    • Review your fire safety plan on a quarterly basis so that any new employees have a chance to participate.
    • It’s more memorable to your team to have them physically go to the meeting location instead of showing them on a paper map or pointing.
  • Create a script for customer-facing roles. 
    • Many employees spend their days on the phone with customers in one way or another. Consider this when talking to your team and give them a “Script” to end a call in the case of an emergency. Usually the customers can hear the fire alarm going off in the background, so they generally seem to understand the situation.
      • “Due to a local emergency this call must be disconnected. I’m sorry for any inconvenience. Please call back and we will be prepared to help you promptly, then.”

The most important part of a fire drill is remembering why you’re doing it and whom you’re doing it for. You’re not just exiting a building to check off a box, but to ensure the safety of the people you’re responsible for. Keep that in mind and make each fire drill matter.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Fayetteville/Springdale, click here.

For more about the city of Springdale, Click here.

Quality Fire Damage Restoration Services Available For All Springdale Residents

6/17/2021 (Permalink)

Graphic with title and logo Calling a fire damage restoration company like SERVPRO fast after a fire can help reduce secondary damages from occurring. Contact us today.

Our IICRC-Certified Technicians Respond Quickly to Remediate Fire Damage at Your Property

After the fire is out and everyone is gone, the clock starts ticking away. Every minute that it takes you to decide which direction to take next, allows smoke and soot residues to permeate further into various surfaces found in your Springdale home.

Immediately after a Springdale fire damage incident occurs in your home, smoke and soot residues begin to settle. Soon after, residues cause discoloration that turns to staining if not treated quickly. Within hours, wood furniture may require refinishing, metals start to rust and corrode while clothing and other contents become permanently stained.

The longer you wait, the harder your restoration becomes. Prolonged exposure to smoke and soot residues will gradually damage every surface in your home. These particles embed chemicals into the very fibers of various materials. This deteriorating of items will continue as time progresses. SERVPRO can help stop the deterioration fast and get a hold on secondary damages developing in your home.


Smoke damage travels through crawl spaces, into walls, and your ventilation system. SERVPRO technicians inspect your entire home thoroughly, providing cleaning and deodorization services that help return your home to a quality pre-damage condition, making damage disappear, “Like it never even happened.” All of this and more is only a phone call away.

When treated by the fire and smoke damage professionals at SERVPRO, damaged structure, contents, and personal belongings can survive the effects of a fire. We are IICRC-certified, with access to industrial-grade equipment, and have several years of experience providing restoration services to customers just like you.

Our entire staff takes every possible action to provide you with full-service solutions to fire damage in your home. We are available 24-hours a day, 7-days a week, including holidays, and make your restoration as stress-free as possible. Our Green Fleet vehicles are ready to deploy at a moment’s notice, fully stocked with everything necessary to address problems that occur on your property.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

For more about SERVPRO of Fayetteville/Springdale, click here.

For more about the city of Fayetteville, Click here.

How to select the right Fire Damage Restoration Company

5/14/2021 (Permalink)

Graphic with title and logo Factors and considerations to help you pick a fire restoration company that can meet your expectations.

Fires can be incredibly destructive. Still, people underestimate what water and flame retardants to extinguish the blaze can do. These elements require a different approach when it comes to fire and smoke restoration and cleanup.

Because of the critical role a fire restoration company plays in ensuring your home or business recovers, it’s vital to find the right one. Knowing what to look for can make the choice easier in an already stressful time. 

Here are some of the primary elements to look for when choosing a fire damage restoration company:

Certifications

Certification is one of the essential factors to consider when choosing a fire restoration company. Make sure they have all the necessary state and local certifications that will legally allow them to provide restoration services and that they are valid. 

Look for an IICRC Certification in particular, but there may be additional certifications for other services provided by the same company. Examples of these services include commercial and structural drying and mold remediation.

Expertise

Besides having the proper certification, the company's employees should also be fully licensed and well-trained fire-damage experts, able to handle a wide range of scenarios.

While expertise is needed, hands-on experience is also very important. Every case of fire damage needs care since incorrect assumptions early on can prolong or derail the restoration process. With experienced professionals like the professionals at SERVPRO, such misconceptions are less likely to happen.

Make sure that the fire restoration company you choose has more than enough experience and has handled their fair share of restoration projects.

Reviews

You can get first-hand information from the company's reviews regarding their experiences working with each particular fire restoration company. You can also ask for recommendations from other sources, such as your insurance agent or adjuster.

Rather than fixating on a single negative or positive review, look for a pattern. Even the best companies have a few outliers in their feedback profiles.

Explore specialties

Different fire restoration companies have different areas they specialize in. Every belonging to be restored is made of different materials and textiles so the company should handle and treat them accordingly. Determine your priorities, and ask the company about their strengths of restoring similar items. 

Recovery time

Seconds can make the difference between being able to restore an item and having to replace it. Some items are sentimental and really can’t be duplicated or repurchased. Choose a company that offers quick response times. They should also provide sound advice on the actions to take when salvaging possessions from a fire. SERVPRO thoroughly documents non-salvageable items.

Detailed schedule

A good fire restoration company should provide an in-depth, estimated completion date and a clear and defined schedule of the steps their team will take during the recovery process.

Storage facilities

Some companies offer storage facilities. If they do, find out more information about those facilities such as storage space and other conditions like security and temperature control. Likewise, inquire whether the company provides packing services and how accurate they are at keeping records. This is something SERVPRO spends time doing right the first time, to avoid any issues for our customers later on!

Costs

Most fire restoration companies will provide a free initial consultation regarding the work to be done. While these costs typically vary based on the extent of damage, having an estimate allows you to pick the option that falls closer to the amount you are willing to spend.

With these few factors and considerations, you should be able to pick a fire restoration company that can meet your expectations. In Northwest Arkansas, SERVPRO of Fayetteville/Springdale is the industry leader.

Why SERVPRO?

SERVPRO is an all-in-one fire restoration and water cleanup company that has served NWA for 13 years. Our services include mold removal, commercial cleaning services, building restoration services, and more, to ensure you can get your home or business back to normal with a single phone call.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale, click here.

Is Your Smoke Detector Working Correctly in your Springdale home?

5/14/2021 (Permalink)

Graphic with title and logo Are your smoke detectors working correctly?

In many homes and businesses the answer is no. Often the problem is that they are perceived as a hassle and there are too many false alarms. But, smoke detectors are very important in the case of a fire and could save your life. The information below will help you troubleshoot your system because the simple fact is that smoke detectors can save lives and can prevent property damage. 

All too often the answer for property owners is to disable the system to avoid the nuisance alarms. The batteries are removed, the system is disabled, or the devices are removed entirely. This is usually undetected, especially in private homes where fire officials do not perform regular inspections and have limited enforcement powers.

There are 3 basic types of systems but the tips below are largely the same for each. 

  • Single station units are the ones you buy at the hardware store and screw to the ceiling.
  • Hardwired/interconnected may look the same but they activate as a group ensuring that all areas of the home get the message. 
  • Monitored systems may be wired or wireless but they notify the fire department when activated. The other previously listed options, only notify who is in the home.

The smoke detectors themselves are typically one of 2 types: Ionization or photoelectric.  Ionization units use a small amount of radioactive material that detects invisible particles created by the fire using electrical currents.  They are more expensive so most people have photoelectric units.  Photoelectric units use a beam of light which is deflected by smoke particles to activate.

The main problem is that other things like dust particles or bugs can enter the chamber, block the light, and set off the alarm. To prevent these issues, follow these tips:

  • Cover the detector when working near it
  • Put a monitored alarm system on test if you are doing something that may activate the system
  • Change your batteries each time you change the clocks
  • Use a vacuum to clean the unit periodically
  • Units have a manufacture date on the back of them and they expire after 7-10 years depending on the brand. Replace them when needed.

Whatever you do, don’t disable these important systems.  The fire department would much rather respond and find a minor issue than fight a significant fire because your system was disabled.  Your local fire department is most likely offering a complimentary home safety survey which can answer any questions you have along with other helpful advice.

Contact your local Fire Department Here.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale, click here.

SERVPRO STORM RESPONSE 2021 – Water Damage All Across Fayetteville and Springdale

3/31/2021 (Permalink)

Graphic with title and logo Our SERVPRO franchise has been working diligently to help everyone in need after catastrophic winter weather here in Northwest Arkansas!

SERVPRO, both locally and nationally, has received more job leads from the arctic blast than any other storm event. While the damages from this storm have seemed insurmountable, SERVPRO is operating stronger than ever.

SERVPRO deals with water damage on a daily basis. Water Damage Cleanup is what SERVPRO prides itself on. When there is a storm like we saw in February, SERVPRO was ready with a plan. We’ve activated SERVPRO storm teams to come to help us from several states and we’ve hired additional crew members to keep up with the incoming needs in our community.

In the days following the storm, SERVPRO continued to dry out residential and commercial properties, while also accepting new jobs as the incoming calls continued to increase. We have answered our phones 24/7 even in the busiest of times because your home matters to us, you matter to us. As a member of the community, we have a duty to help each other, and SERVPRO thrives by working toward that goal. SERVPRO has weathered this storm and we’re ready for whatever else is to come our way in 2021.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale, click here.

How SERVPRO Can Solve Preexisting Problems Along With Fire Damage in Fayetteville

3/31/2021 (Permalink)

Graphic with title and logo During fire damage remediation, some preexisting damage repair can be handled as well. Call SERVPRO to discuss the situation and the repair plans.

Our Technicians Handle Fire Damage Restoration as Well as Improvements on Your Home

Calling SERVPRO into your home in Fayetteville in the aftermath of fire damage can be very good for the structure's health. In addition to cleaning up and restoring the effects of the fire, we also provide a number of benefits and boons to your home as a natural or conscious part of our work. A restoration through us allows your home to reach a state of cleanliness, repair, and appearance unknown to it since the day it was built. Here are some ways we can help to spruce things up during our work.
 
Cleaning
The perfect excuse to start cleaning up your home may just be fire damage in Fayetteville. When we come through your home, we usually need to scrub and clean a large part of the area, removing dirt and grime from many sections of the home. If you like, you can also request our professional cleaning services, as well, for an efficient and solid clean-up job done around the building, not just in areas touched by the fire.
 
Repair Work
If your home had some amount of damages requiring repair before the fire, this might be the perfect opportunity to fix those preexisting damages. Our technicians are typically able to integrate preexisting issues into their work schedules, and can happily treat them just as they would structural damages from a fire. However, cleaning up the effects of the fire takes top priority in our job.
 
Items Cleaning
We clean hundreds to thousands of individual objects in the average fire damage case, and from what SERVPRO technicians can tell, many of these belongings needed a cleaning long before they became coated in ash. If your belongings needed a thorough cleaning or refinishing before and just now got touched by fire damage, we can professionally clean and treat everything as needed.
 
SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale, click here.

The Benefits of A Full-House Assessment After A Fire In Your Springdale Home

3/4/2021 (Permalink)

Graphic with title and logo Call us at 479-419-5544 to arrange an evaluation of your fire damage as soon as possible after the firefighters leave.

Why a Full-House Assessment Is Crucial For Fire Damage Remediation In Springdale

When planning mitigation and remediation efforts after a household fire in Springdale, it is vital that we inspect all spaces in your house for residues. As the blaze consumes items in its path, soot results because of incomplete combustion of the materials, transforming the remnants into tiny carbonized particles. The bits can remain airborne as smoke, and when deposited are called soot. As smoke moves on air currents, it often migrates far from the source of the fire.

Fire damage residues in Springdale are corrosive to building materials and contents and might be toxic when touched or breathed in by the occupants of a building. If your home has an HVAC system that was in operation during the fire, smoke can enter it and then move through the ductwork to spaces far from the ignition site. Residues can coat the interior of the ducts, requiring cleaning and even sealing.

Homeowners might notice that the walls and other surfaces near the fire site are relatively free of deposited soot. This does not mean that the fire created minimal smoke. It illustrates that the residues in smoke do not adhere to surfaces that were hotter than the temperature of the fire. SERVPRO technicians know that smoke moves away from superheated spaces and deposits as soot on cooler surfaces further away from the fire.

No matter how far the soot travels from the ignition site, it continues to have the potential to damage surfaces and items to which it clings. Protein-based soot, common after food and grease fires, can be deceptive when it adheres to a wall or other surface many rooms or even levels away from the original fire. It appears as a very thin, almost invisible film, but it still packs a destructive punch. Walls discolor, metal and glass etch, and the odor is strong and unpleasant. Our SERVPRO team tracks all soot down, uses effective industry best practices to remove it, and follows a multi-step deodorization protocol to eliminate the stench.

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale, click here.

The Ultimate Guide to Water Damage Remediation for Your Fayetteville Commercial Property

3/4/2021 (Permalink)

Graphic with title and logo Water damage in your business can be detrimental and overwhelming. Contact SERVPRO today for help.

Useful Steps When Restoring Commercial Water Damage in Fayetteville Realtor Office

When you deal with real estate, clients expect you to be organized, which can mean different things to different people. However, being on time when you schedule meetings and maintaining proper records of any transactions are among the bare minimums. A water leak can ruin your established routine of operations or worse, damage documents and electronics holding vital information for your business operations. You need SERVPRO.

Although you might fail to prevent the main event that causes commercial water damage in Fayetteville, you can prevent secondary ones that amplify the effect it has on your business. Actions that prevent water from sitting too long in the affected areas help minimize the level of damage caused. Our SERVPRO technicians use different types of water extractors, including the high capacity truck-mounted variety, which expedite the removal process.

In your real estate office, you probably have several paper files and other documents making it a high-risk area for unwanted water intrusion. Even minimal exposure to water or the presence of higher than usual levels of humidity in the air can lead to smudges and other issues that would render the documents useless. Water intrusion can also interfere, even if you run a paperless operation, by damaging your electronic equipment such as computers and printers. Our SERVPRO technicians can help take action. We also help remove electronics from the loss site and dry them before a professional can perform a thorough inspection.

Most water leaks in office environments might involve clean water because the most likely sources are burst plumbing lines or accidentally tripped sprinklers. However, such incidents still leave the office soiled because water spreads debris. It might also dissolve dyes in fabrics such as curtains or upholstery items. Our SERVPRO technicians do a thorough cleaning of the entire loss site removing any traces of soiling "Like it never even happened."

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale, click here.