SERVPRO's Proven Water Mitigation Process for your Springdale Home

11/5/2020 (Permalink)

SERVPRO is ready for your call 24/7!

When you call SERVPRO for help after water damage to your home or business, our professional restoration specialists will be on site quickly to begin the drying process. Our technicians are trained to restore your property using a proven six step process.

1. 24 Hour Emergency Contact:

Our phones are answered around the clock because we know the first few hours after water damage occurs are crucial. Our customer specialists will lead you through a series of questions to better understand your needs so we can dispatch help to you immediately. We understand that damage to your home or business is stressful and we will walk you through the process with care.

2. Inspection and Water Damage Assessment:

Our trained technicians will immediately determine the source of the unwanted water and its type (white, gray, black).  The category of water that you are dealing with will determine the course of action that the technicians will take to restore your property. The technicians will conduct a thorough inspection of your home or business to determine the extent of the damage and identify any safety concerns that need to be addressed immediately. They will also move or block furniture and other items to prevent further damage to carpet or belongings. 

3. Water Removal/Water Extraction:

This process may include emergency pack/out services if it is determined that is necessary to protect your belongings. We utilize the latest technology to remove and extract all excess water from your structure. Carpet and pad will be inspected and removed if necessary. Our technicians will utilize moisture meters, hygrometers and other devices to measure moisture saturation and find hidden water behind walls and ceilings. 

4. Drying and Dehumidification:

Using industrial air movers and dehumidifiers, our technicians will manipulate the air temperature and relative humidity in your structure to remove remaining moisture. Moisture levels will be regularly monitored to ensure a complete drying process. 

5. Cleaning and Sanitizing:

After your home or business has been completely dried out we will thoroughly clean and sanitize affected surfaces and contents to ensure a safe and healthy environment. Utilizing techniques such as foam cleaning, immersion cleaning and dry and wet cleaning, our restoration specialists will carefully return your belongings to their preloss condition. Using fogging equipment and air scrubbers, we can safely eliminate offensive odors that typical air fresheners cannot. Depending on the situation, we may also utilize antimicrobial, antibacterial or disinfectant treatments.

6. The final step is restoration:

Returning your home or business to its preloss condition. This can include minor repairs such as replacing drywall or installing new carpet or other flooring. Or it can be a more extensive project to reconstruct larger areas or rooms. 

SERVPRO of Fayetteville/Springdale should be your first choice for any residential or commercial restoration needs. Our team of professionals is trained to assess the damage and potential threats, extract and contain the affected area, dry, and restore your property to preloss condition. 

SERVPRO of Fayetteville/Springdale is available 24/7 by calling 479-318-6774.

To learn more about our IICRC certifications, click here.

For more about SERVPRO of Fayetteville/Springdale, click here.